Privacy Policy

Last Updated: November 19, 2025

Introduction

Welcome to SoftOn India. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

Information We Collect

Personal Information

When you visit our store or make a purchase, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (processed securely through our payment processor)
• Order history and preferences

Automatic Information

We automatically collect certain information when you visit our website:

• Browser type and version
• IP address
• Device information
• Pages visited and time spent on site
• Referral source
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Communicate about products, promotions, and updates (with your consent)
• Improve our website and customer experience
• Prevent fraud and ensure security
• Comply with legal obligations
• Respond to customer service inquiries

Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers

• Payment processors (for secure transactions)
• Shipping carriers (to deliver your orders)
• Email marketing platforms (if you've opted in)
• Website hosting and analytics services

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or illegal activity
• Ensure safety of our customers and others

Data Security

We implement appropriate security measures to protect your personal information:

• Secure SSL encryption for all transactions
• Regular security assessments
• Restricted access to personal data
• Secure payment processing through trusted providers

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access - Request a copy of your personal data
• Correction - Update or correct inaccurate information
• Deletion - Request deletion of your personal data
• Opt-out - Unsubscribe from marketing communications at any time
• Data portability - Request your data in a portable format

To exercise these rights, please contact us at [your-email@example.com]

Cookies

We use cookies to:

• Remember your preferences
• Analyze website traffic and usage
• Provide personalized content
• Enable shopping cart functionality

You can control cookies through your browser settings, but disabling them may affect website functionality.

Types of Cookies We Use:

• Essential Cookies - Required for website operation
• Analytics Cookies - Help us understand how visitors use our site
• Marketing Cookies - Used to show relevant advertisements

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Users

If you are accessing our website from outside [Your Country], please note that your information may be transferred to and processed in [Your Country]. By using our website, you consent to this transfer.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@softonindia.com
Phone: +91 92272 93333
Address: SoftOn India ,Doriwala Compound,Opp Udhana GSRTC Bus Stand,Surat ,394210

Your Consent

By using our website, you consent to this Privacy Policy and agree to its terms.